Fatboy HQ will be closed 23rd Dec to 6th Jan - orders will still be dispatched from our warehouse during this time

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SHIPPING & RETURNS

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FREE SHIPPING AUSTRALIA WIDE*
*On all orders over $100. Excluding some regional or remote areas.

 

We offer free shipping anywhere in Australia for all orders over $100 or $10 flat rate shipping for orders under $100 – surcharges may apply to remote locations within Australia.

 

ADDITIONAL SURCHARGES
Whilst we do deliver to most locations within Australia, we reserve the right to adjust shipping charges accordingly or to cancel orders for low freight service areas, remote or regional locations or islands.
 

DELIVERY TIMES
Orders are dispatched daily (weekdays) and will be received within 2-5 business days for orders in NSW or 5-12 business days for orders outside NSW. During peak periods these shipping times can vary.
 

FATBOY HQ PICK UP
Pick up is available for all orders within NSW from our warehouse location at 44 Meta Street Caringbah. Please contact us prior to pick up if you wish to arrange assembly of your order in advance.
 

ASSEMBLY & PACKAGE SIZES
Our eBikes come 90% assembled, with both wheels attached inside the box. A quick 15-20 minutes assembly is required. The bike boxes are approx 190 x 26 x 90cm and weight 48kgs. We do recommend a professional assembly to ensure your warranty is not void.

For specific requests, please contact our support team at hello@fatboybikes.com.au

 

SHIPPING WARRANTY

We guarantee delivery of the order to you. If the item gets lost, we will send you replacement free of charge; however, we are not responsible for delays in dispatch or delayed or un-scheduled deliveries. All our bike deliveries require a signature on delivery. The customer might be asked to pay “redelivery fee” if no one is available at the destination address at the time of order delivery.

 

If you received broken or damaged packages, please ensure to take pictures and ask the courier agent to write and sign the damages scope and description. In case of damage or loss of the product during shipment, the customer may be required to cooperate with the seller in completing a claim application based on the courier required paperwork.

Returns

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RETURNS POLICY
 

We offer 7 day returns for online purchases only. For orders made in store, please refer to the store’s specific return policy.

  • In the event of a return the cost of return will be on the purchaser.
  • You will be responsible for proper repacking of the product in it’s original packaging. If the original packing is not accessible, no refund will be granted.
  • If the product is damaged during return due to improper packing, the cost of repair will be on the customer’s side.
  • All returns must have written consent via email from Fatboy Bike Pty Ltd before they are to be shipped back to head office and processed.
  • To submit a return, please email our support team at hello@fatboybikes.com.au to start the returns process.

COMPARE BIKES

A bit about our bikes...

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Our bikes have all been designed in Australia with premium parts. 

 

The new V2 models all feature 52V Samsung Battery and give the bikes that extra torque for steep inclines especially when carrying two riders or riding on rough terrain.

 

Watch our V2 Bike Comparison video to see a full walk through of each bike model and it's features.

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Frequently Asked Questions

Fatboy Bikes Sale Team:

contact our team

Warranty & Servicing:

submit a warranty claim

What are the laws on electric bikes in Australia?

There are two types of electric bikes:

Power-assisted pedal cycles: 

  • has one or more motors attached with a combined maximum power output of up to 200 watts (500 watts in NSW)
  • can't be propelled only by the motor/s 
  • weighs less than 50kg (including batteries) 
  • has a height-adjustable seat

Electrically power-assisted cycles:
 

An electrically power-assisted cycle has a maximum continued rated power of up to 500 watts. This power output must be: 

  • progressively reduced as the bicycle’s speed increases beyond 6km/h 
  • cut off when: 
      - your bicycle reaches a speed of 25km/h 
      - you stop pedalling and the speed exceeds 6km/h

Are Fatboy Bikes legal electric bikes?

Each state has slightly different requirements in regards to what defines an ebike (EPAC) however most states have a permissible level of continuous running power of between 250w-500w. Please check your local legislation for up to date information. More information can be found on our FAQs.
 

Fatboy Bikes can be switched between public use mode (power restricted) or private use mode (full power) and the power can be adjusted to suit each state laws.

How fast can I go on ebike?

The electric motor should not assist the rider when travelling more than 25km/h but does not prevent the rider travelling faster with their own pedalling or going downhill. When using your ebike on private property, the bike can be unlocked to reach up to 55-60km/h.

What is the weight restriction on Fatboy Bikes?

The Fatboy Bikes are weight rated for up to 180kgs.

view all FAQ

OUR STORY

It all started with two aussie school mates... 

We grew up together, we surf together, our families holiday together and we always know how to have a good laugh. Now we’re bringing Australia the single best pedal assist electric two seater bike on the planet.

 

We began to see the rise and popularity of E bikes a few years ago in Australia. The two seater E bike caught our eyes and reminded us of those hot steamy days and nights in Bali riding down to the beach or cafe on a scooter with a board rack and a Bintang, mmmmm delicious.

 

Our approach was simple, let’s be creative and just have fun with it. Our minds quickly became focused on building the most awesome looking two seater E bike on the market loaded with the best parts we could find, spray it with some sexy colours and then let that little beauty out perform anything else in its class. After many many hours, late nights, zoom meetings, phone calls, the odd arvo beer to discuss, a few more dollars than our wives allowed us to spend, and a bucket load of R&D we birthed The Fatboy Scrambler and isn’t he beautiful.

"We looked around at many different brands and models and couldn’t quite find the one that jumped out at us so we decided to build our own."

Our philosophy at Fatboy Bikes is simple – Have fun, get outdoors, reduce your carbon footprint and feel the breeze on your knees. Do yourself a favour and jump on Fatboy today.

 

Ride safe peeps!

Stockists & Partners

We have over 25 stockists and servicing partners across Australia who are more than happy to assist you with your purchase or servicing.

view all stockists

Fatboy Bikes were created by two mates who wanted to challenge the idea of what an electric bike could do and where it could go. 

 

Our Electric Bikes are designed with premium quality parts at an affordable price. 

 

Freedom like you’ve never experienced before, fast, reliable and able to carry two adults so you can explore happiness with Fatboy Bikes :)

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